USA Shipping & Handling
~ We are currently offering free USPS Priority Mail shipping on all orders.
~ Jean Joaillerie does not deliver to P.O Boxes.
Canada Shipping & Handling
~ All shipments to Canada are sent by USPS Priority Mail.
~ You will be provided with both a tracking number and customs number.
~ Shipping Cost : $25.95.
Worldwide Shipping & Handling
~ All international shipments are sent by USPS Priority Mail.
~ You will be provided with a tracking number and a customs number.
~ Shipping Cost : $35.25
~ Delivery time is estimated between 6-10 days.
~ Customs , duties and any other taxes imposed by your country of residence taxes may apply and that is not included.
~ All orders are processed within 72 hours. Orders from the “ Nuit Blanc “ Collection are processed within that time if in stock.If not in stock the item can take up to 10 business days to be made and sent.
~ USPS priority mail within the USA usually takes 2-3 days to arrive at the destination
~ USPS priority mail outside the USA is estimated at between 6-10 days
How Can I Track My Order?
~ Once your order has shipped an email with the tracking number will be sent to you.International clients will also receive a customs number.
~ The status of your order can then be checked on www.usps.com.
Returns & Exchanges
~ Returns or exchanges accepted if you inform us within 2 days upon receipt that there is an issue with a damaged item or you are not happy with the item.
~ However the item has to be returned by usps priority mail to the correct address listed on the " contact us "page and must be unworn and returned in the same condition it was sent with the packaging and labels attached if applicable .
~ You are responsible for the return shipping charges
~ Your refund will be processed within 48 -72 hours of receiving your package if complies with our return policy.
~ Jean Joaillerie reserves the right to refuse a return or exchange.
~ If you would like to initiate a return or exchange on an item please write via the " Contact Us " page or by email at : email@example.com
~ Available upon request
~ Jean Joaillerie welcomes inquiries and works with both online and offline retailers worldwide.
~ For more information and details please contact us at : firstname.lastname@example.org or visit our " Contact Us " page to send an email.